Standards & Assurance

Confidence starts
with clear information.

Find policy documents, practical guidance and the right route for your supplier information requirements.

01 / Business documents

Policies & legal information

Access the terms, warranty and privacy documents linked from the existing PSA website.

View policy documents
02 / Aftercare

Warranty & assistance

Read the warranty policy and prepare a request relating to an existing sign or project.

Existing-project assistance
03 / Procurement

Company credentials

Request the company information and applicable quality, safety or B-BBEE documentation needed for your supplier process.

Procurement information
04 / Technical guidance

Illumination & specification

Consider the setting, daytime finish, lighting effect and maintenance access before commissioning an illuminated sign.

Read illumination guidance
05 / Project coordination

How we deliver

Understand the information and decisions that connect a brief with manufacture and installation.

Explore the process
06 / Responsible reporting

Anonymous Tip-Off

Use the dedicated reporting route to raise a concern. Project enquiries and service requests have a separate assistance route.

Open the reporting information
Preview note

A library that grows with the evidence.

Current certificates, approved quality and safety summaries, and additional public documents will be added once their versions and publication status are confirmed. Historic ratings are not presented here as current credentials.

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